Collection and use of personal information
We will generally let you know at the time of collection how we intend to use your personal information. Usually, we collect personal information about you which we require to respond to your inquiries and for the provision of service to you. We also process your personal information where we are required to do so by law and for the exercise or defence of legal claims.
From time to time, we may contact you for research purposes or to tell you about other services in accordance with your preferences. Where appropriate, we will obtain your consent to do so. Personal information collected from you may include your name, postal address, email address, landlines or mobile telephone number, as well as other non sensitive personal information. If you use our website, we may also collect information about you or your computer when you browse to allow you to use the service available.
Website usage and cookies
If you are using our web sites, we will use your personal information to help you get into restricted areas of our web sites and to permit future use of the web sites. We may use your IP address to help diagnose problems with our server or to administer our web sites. We may conduct analyses of user traffic to measure the use of our sites and to improve the content of our web sites and our services. These analyses will be performed through the use of IP addresses and cookies, allowing us to provide you with more tailored information when you return to our web sites.
We will only disclose personal information about you to third parties for processing purposes associated with the supply of services, for web site administration, or elsewhere when you have consented to such disclosures, or where such disclosures are required or permitted by law. These third parties are contractually bound to use personal information only to perform the services that we hire them to provide. Unless you have indicated that we may not do so, we may lease or rent your personal information to selected third parties for their postal or telephone marketing use.
Mobile Phone Capture
Air Travel Advisory Bureau Limited (ATAB) may from time to time contact you about this product and other relevant services. By providing your mobile number you consent to being contacted for direct marketing purposes via voice calls or SMS by Air Travel Advisory Bureau Limited (ATAB).
Security of personal information
We use administrative, technical, and physical measures to safeguard personal information against loss, theft and unauthorized uses, access or modifications. Certain areas of our web sites may be password protected. If you are a user of our web sites and have a password, you can help to preserve your privacy by ensuring that you do not share your password with anyone else. We take steps to regularly validate the personal information we hold to ensure that the information is accurate and, where necessary, up to date. Information that is no longer required for any valid business purpose, and that we are not required to keep pursuant to any applicable law, will be routinely destroyed by secure means.
Making automated decisions
We do not ordinarily use personal information for the purposes of automated decision making. However, may do so in order to fulfil compelling obligations imposed by law, in which case we will inform of any such processing and provide you with an opportunity to object.
Access to personal information
You may access, renew and update personal information that we hold about you by contacting us as detailed below.