British Airways

AreaContact NumberAddress/Email/Link
Reservations and
General Enquires
0844 493 0787
Flight Arrivals
And Departures
0844 493 0777Arrivals and departures
Group Sales0844 493 0765
Special Assistance0844 493 0787
On Business0844 493 0748
Minicom0845 700 7706
Customer RelationsFax: 0178 788 3195British Airways Customer Relations
P.O. Box 5619
Sudbury
Suffolk
CO12 2PG


Online form for UK residents
Tracing Lost
Baggage
0844 493 0787Baggage Tracer
Baggage ClaimsFax: 0178 788 3195British Airways Baggage Claims
Unit (S506)
P.O. Box 5619
Sudbury
Suffolk
CO12 2PG
Paper Ticket Refunds020 8564 2111
Fax: 020 8738 9353
British Airways Refunds Department
(R46/HDA1)
P.O. Box 365
Harmondsworth
Middlesex
UB7 0GB
eTicket Refunds0844 493 0787