You are entitled to know your rights. Follow our well researched guidelines on how to understand and cut through the regulations that are designed to protect the airline industry and leave you, the customer, hanging on the end of a line.

We aim to remove confusion and shine a light on some of the more confusing elements of air travel today.

We will explain to you about the various elements of pricing which exist in an airline ticket, what belongs to the Government and what you can reasonably expect to receive if for any reason you cannot complete your journey.